We can help!

Select your building below and fill out the form detailing the request. Our staff will review the request and email you with updates.

For urgent maintenance requests or concerns from 7:30 a.m. to 5 p.m. weekdays or 8 a.m. to 2 p.m. weekends, you may call the service desk at 515-294-3322, ext. 4. If you’re experiencing an emergency outside of business hours, please contact your RA on duty.

When selecting the pertinent space for your service request, it may be helpful to know door naming conventions. Den and common area doors begin with CY, restroom doors begin with R, and exterior doors begin with CX. You may scroll to browse, or search for door numbers by name.

Department of Residence Service Center

0347 Helser Hall

515-294-3322, ext. 4

Monday – Friday: 7:30 a.m. – 5:00 p.m.

Saturday – Sunday: 8 a.m. – 2 p.m.

Closed University Holidays