Removal of items dropped into an elevator shaft requires the services of a contracted, licensed elevator technician.

If you drop items into an elevator shaft, you should contact your hall desk or apartment community office to report the issue.

Options for receiving your items are as follows:

  1. During the next elevator service, typically once each semester, all items retrieved from the elevator shaft will be given to the associated hall desk/apartment community office. If your items are retrieved, you will be notified and your items will be returned to you at no charge.
  2. You can request a technician be called in specifically to retrieve your items. In this instance, you will be responsible for the full cost of the service call.