CA Job Description

Summary of Duties and Responsibilities:

The Department of Residence (DOR) is committed to the development of living/learning communities which foster intellectual and personal growth. The CA is responsible for developing a strong community that welcomes and supports all community members. The CA should establish a personal relationship with each student living in their community. In addition, the CA is responsible for ensuring that students are aware of campus resources, utilizing effective learning strategies, and engaging in activities designed to stimulate academic achievement and social development.



  • Free housing in an assigned space
    • Residence hall (res hall) CAs: Single room
    • Apartment CAs: Ability to choose roommates
  • Stipend, paid out 4 times per semester
    • Res hall CAs: $330/4 times per semester
    • Apartment CAs: $650/4 times per semester
  • Meal plan for res hall CAs only


Required Minimum Qualifications:

  • Living experience: Must have one full semester of community living experience completed at time of application
    • For example, this can include, but not limited to: residence halls, apartments, boarding school, military barracks, etc
  • GPA requirement: Must have an established ISU or transfer GPA at time of application (First year students- Put in your estimated GPA, as we do grade checks for all applicants).
    • 2.5 cumulative GPA
    • 2.0 semester GPA
  • Conduct standing: Must be in good conduct standing with the university to apply
    • For example, students with current judicial standing of: conduct probation, deferred suspension, and/or who have been removed from on-campus housing are not eligible to apply


Core Responsibilities:

  • Time Commitments
    • Live in your assigned space for the duration of the year
    • Work 4 hours per week at desk in your respective community
    • Perform scheduled on-call shifts, which includes weekends and can include university breaks (usually on a volunteer basis)
    • August and January trainings:
      • August training generally starts on the Monday three weeks before classes begin
      • January training generally starts on the Tuesday before classes begin in the new year
    • Dedicate 20 hours per week to the position
      • Outside commitments cannot exceed 16 hours each week (10 employment and 6 extracurricular or a combination of but not to exceed 10 hours of employment)
    • End dates and breaks:
      • Res hall CAs end the Sunday after finals in May and apartment CAs are the Wednesday after finals in May
      • CAs may be assigned work responsibilities during break periods for communities that are open
      • CAs are required to perform additional hours before transitioning to break staff
    • Take no more than 18 credit hours per semester as a student
  • Administrative
    • Complete weekly reports, incident reports, program forms, etc professionally, thoroughly, and on time
    • Create bulletin boards and door decorations for residents
    • Follow up on maintenance concerns in your area by doing daily and weekly walk-throughs
    • Attend all staff meetings, trainings, workshops, and other appointed meetings
    • Conduct weekly walk-through of your area and report facilities issues
    • Actively participate in the move-in/move-out processes for the community, arriving before classes and remaining after classes have ended. This includes students who move out during the semester
    • Be available for special situations and/or assignments. For example, surveys, community events, and high profile university events
  • Leadership Skills
    • Be an academic and behavioral role model on and off campus, as well as effectively and consistently abide by and enforce university regulations and policies
    • Follow policies and procedures when dealing with stressful situations
    • Assist community leaders in the development of their leadership skills
  • Communication Skills
    • Maintain regular and effective communication with other DOR staff
    • Collaborate with others in the DOR and across campus
    • Confront and address any issues in the community
  • Helping Skills
    • Be knowledgeable of resources and services on campus
    • Strive to create a sense of trustworthiness with residents and listen to residents
  • Developing Community & Programming
    • Plan and implement opening/closing programs, as well as events throughout the semester
  • Understanding and Appreciating Human Differences (UAHD)
    • The DOR is committed to challenging ISU students to broaden their world view in a campus culture that values and respects individual differences. CAs are expected to welcome and provide ongoing support and outreach to ALL students regardless of age, color, creed, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, US veteran status, or other protected classes. It is important to create a model of inclusion that gives voice to all members of our community. This includes CAs being responsible for (but not limited to):
      • Creating inclusive communities for individuals of all backgrounds
      • Working effectively in cross-cultural situations
      • Being willing to learn from, with, and about others
      • Developing an environment that encourages and supports residents’ personal growth
      • Examining one’s personal identities as it relates to performing the responsibilities of the CA position
      • Reporting potential incidents of discrimination, harassment, and sexual misconduct promptly


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