Mail & Packages
Residence Hall Mail
Each room is assigned a mailbox that all residents of that room will share. Mailbox types vary by area and locks may be either keyed or combination, both of which are distributed at check-in. TIP: Remember your mail box combo by entering it into your cell phone as a contact.
In the residence halls, delivery of resident mail is managed by the Department of Residence. We also handle all package delivery. For resident security, package carriers (such as DHL, FedEx and UPS) are not permitted to deliver to student rooms. We process a 50,000 packages each year! To do this, we need your help, so please keep the following in mind:
- Use the correct name and address. We only deliver packages to students on our rosters, so the name on the package must closely match what is on the student's ISU ID card.
- Check your “iastate.edu” email frequently. When we receive your package, we will send you an e-mail notification with a package number. You will need this number and your ISU Card to claim your package.
- Don't wait until the last minute. Plan ahead and send items at least 7 days in advance. If you are ordering on-line add at least two days to whatever the company claims as shipping time.
- Don't be fooled by tracking numbers. Your tracking number may say your package is 'delivered', but that doesn't mean we have it. It may be at the main University mail room and it can take a full day to be routed to us.
- Rethink “Perishables” packages. We are unable to refrigerate packages in most of our mail rooms. So don't order items that will spoil and pick your package up ASAP when you get your email notification.
We do not have the space and cannot accept exceptionally large items like furniture or large electronics.
To ensure prompt delivery, items should be addressed as follows:
|Hall||Street Address||Zip Code||Mail Room||Hall||Street Address||Zip Code||Mail Room|
|Barton||285 RICHARDSON CT||50013-0023||Cornerstone Hall Desk|
|Birch||245 RICHARDSON CT||50013-0023||Cornerstone Hall Desk||Lyon||305 RICHARDSON CT||50013-0034||Cornerstone Hall Desk|
|Buchanan||2160 LINCOLN WAY||50013-0043||Buchanan Hall Desk||Maple||204 BEACH RD||50013-0025||MWL Hall Desk|
|Eaton||135 BEYER CT||50012-1056||Union Drive Community Center||Martin||131 BEYER CT||50012-1061||Union Drive Community Center|
|Freeman||315 RICHARDSON CT||50013-0034||Cornerstone Hall Desk||Roberts||275 RICHARDSON CT||50013-0023||Cornerstone Hall Desk|
|Friley||212 BEYER CT||50012-1058||Union Drive Community Center||Wallace||917 WELCH RD||50013-0028||Wallace-Wilson Hall Desk|
|Geoffroy||2152 LINCOLN WAY||50013-0042||Geoffroy Hall Desk||Welch||255 RICHARDSON CT||50013-0023||Cornerstone Hall Desk|
|Helser||221 BEYER CT||50012-1078||Union Drive Community Center||Willow||236 BEACH RD||50013-0025||MWL Hall Desk|
|Larch||140 BEACH RD||50013-0033||MWL Hall Desk||Wilson||926 HAYWARD AVE||50013-0028||Wallace-Wilson Hall Desk|